Privacy and Cookie Policy

How Motoren24 processes personal data and uses cookies (GDPR).

01

Personal data controller

The controller of personal data collected through the website is:

Marcin Piktas, with registered office in Wałbrzych, NIP: 8862753919, REGON: 381564463 (hereinafter referred to as the “Controller”).

The Controller may be contacted in matters relating to personal data protection and operation of the website:

General e-mail address: info@motoren24.pro
Telephone / WhatsApp: +49 151-584-326-54

02

Purposes, legal bases and retention periods for data processing

Personal data is processed in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR) for the following purposes:

telephone, e-mail, WhatsApp, the Kleinanzeigen portal or the contact form

Handling enquiries and preliminary negotiations

Legal basis: Article 6(1)(f) GDPR (the Controller’s legitimate interest in conducting commercial correspondence and managing customer relations).

Retention period: Until the enquiry has been handled or an effective objection has been submitted.

organisation of delivery by the Seller with an on-site inspection – Mode A, or shipment by pallet freight – Mode B

Conclusion and performance of a sales contract

Legal basis: Article 6(1)(b) GDPR (processing necessary for the performance of a contract or to take steps at the customer’s request before entering into a contract).

Retention period: For the period necessary to fulfil the order, release the goods and settle the transaction.

issuing invoices, maintaining accounting records and settling intra-Community supply/VAT transactions

Compliance with legal and tax obligations

Legal basis: Article 6(1)(c) GDPR (compliance with a legal obligation to which the Controller is subject).

Retention period: For the period required by tax law (normally five years from the end of the calendar year in which the tax payment deadline expired).

Handling return forms and complaint procedures on the website

Legal basis: Article 6(1)(c) and (f) GDPR (performance of statutory and contractual duties relating to complaints/withdrawal from the contract and protection against claims).

Retention period: For the limitation period applicable to any claims arising from statutory warranty, guarantee or return procedures.

Establishment, pursuit or defence of claims

Legal basis: Article 6(1)(f) GDPR (the Controller’s legitimate interest).

Retention period: Until any claims become time-barred under applicable law.

03

Recipients of data

For the proper operation of the website and performance of sales contracts, the Controller discloses personal data only to trusted external entities and only to the extent necessary:

Delivery personnel and drivers: where delivery is made using the Seller’s own transport (Mode A).

Freight forwarders and courier companies: where pallet transport is arranged (Mode B).

Accounting office / accounting service providers: for the proper settlement of financial transactions.

IT, hosting and online-form service providers: entities maintaining the website servers, databases and online submission-form systems.

Messaging and platform providers: Meta Platforms Ireland Ltd. (provider of WhatsApp) and the Kleinanzeigen platform, where correspondence is conducted through those channels.

04

Transfers of data outside the European Economic Area (EEA)

Where the Customer uses WhatsApp or Kleinanzeigen, personal data may be processed on servers of those service providers located outside the European Economic Area. Such processing is based on Standard Contractual Clauses (SCCs) approved by the European Commission or on other appropriate legal mechanisms ensuring a level of protection equivalent to that required by EU law.

05

Rights of the data subject

Every user and customer has the following rights:

  1. 1

    Right of access to personal data and to obtain a copy thereof (Article 15 GDPR).

  2. 2

    Right to rectification (correction) of personal data (Article 16 GDPR).

  3. 3

    Right to erasure (“right to be forgotten”) in the cases specified in Article 17 GDPR.

  4. 4

    Right to restriction of processing (Article 18 GDPR).

  5. 5

    Right to data portability (Article 20 GDPR).

  6. 6

    Right to object to processing based on a legitimate interest (Article 21 GDPR).

  7. 7

    Right to lodge a complaint with a supervisory authority:

    • In Poland: President of the Personal Data Protection Office (UODO), ul. Stawki 2, 00-193 Warsaw.
    • In Germany / the European Union: the competent data-protection authority in the Member State of habitual residence or of the alleged infringement.

To exercise the above rights, please contact us at: info@motoren24.pro

06

Cookies and tracking technologies

The website uses cookies, which are small text files stored on the User’s terminal device.

Cookies are used for the following purposes:

Essential (functional):

to ensure proper operation and security of the website, navigation and correct submission of forms (including complaint and return forms).

Analytical and optimisation:

to analyse website traffic and adapt the website structure to users’ needs.

During the first visit to the website, the User is informed about the use of cookies and may consent to their storage by means of an information banner (Cookie Banner).

The User may change the cookie settings in their web browser or delete cookies completely at any time. Disabling essential cookies may, however, affect certain website functions.

07

Changes to the privacy policy

The Controller reserves the right to amend this Privacy Policy if the law changes or the functionality of the website is modified.

The current version of this document is always published on the website under Privacy Policy.

Contact

For matters related to data protection and this privacy policy, contact us:

E-mail info@motoren24.pro